Re: HE.net problem

[Reid Fishler via NANOG <nanog () nanog org>]

Network Solutions has decided to put our domain name on Client Hold due to
a single phishing complaint about a web page, which happens to just be a
page of information about another domain from bgp.he.net. Network Solutions
has been contacted, and refuses to handle this issue in ANY expedited
manner. Executives from Hurricane have been calling and emailing Network
Solutions for HOURS trying to have this addressed. If anyone has an
escalation contact at Network Solutions, please email it to me at
redhead () lightning net, or rfishler () he net. Thanks.

Reid Fishler
Sr Director
Hurricane Electric

On Thu, Jul 4, 2024 at 2:55 PM Jay Ashworth <jra () baylink com> wrote:

> We have a report on outages that he.net has been placed in ICANN client
> hold, and people's DNS service is falling over on this Independence day. If
> you work in DNS for HE, you might want to look into this.
>
> I have double checked the report, and I am seeing the status as well.
>
> Hurricane serves lots of dns, I would classify this as a P1 ticket.
>
> Cheers,
> -- jra
> --
> Sent from my Android device with K-9 Mail. Please excuse my brevity.